Shipping & Returns

Return Policy

NO RETURN CREDIT WILL BE GIVEN IF NOT ACCOMPANIED BY AN RMA#. ALL RETURNS MUST RECEIVE PRIOR AUTHORIZATION BEFORE RECEIPT. NON-ELECTRICAL PARTS MAY BE RETURNED WITH AUTHORIZATION ONLYWITHIN 30 DAYS OF PURCHASE. NO ELECTRICAL PARTS ARE RETURNABLE OR REFUNDABLE UNLESS DEAMED DEFECTIVE BY AN AUTHORIZED SERVICE TECHNICIAN WITH WOLFF TANNING EQUIPMENT COMPANY, INC. Our technicians will assist you with your tanning issues and make suggestions based on the information you give them. If you purchase any electrical or electronic parts from our company without having a service technician actually come out and physically service the unit the parts that are considered “ALL SALES FINAL.”

  • Under special circumstances, returns may be authorized. Please contact a Customer Service Representative by calling 1-866-965-3382 for a Return Authorization.
  • A cancelled order is subject to a 20% processing fee
  • ALL ELECTRONIC COMPONENTS, LAMPS & STARTERS are considered FINAL SALES. No Returns.
  • All freight must be prepaid. Shipping and handling fees are not available for refund or credit.